Terms & Conditions

    Last updated: 14/04/2026

    Welcome to Shanmuga360. By accessing or using our website https://shanmuga360.com, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use this website.

    1. Use of Website

    This website is intended to provide general information about our hospital, services, doctors, and facilities. The content is for informational purposes only and should not be considered medical advice.

    2. Medical Disclaimer

    • Information provided on this website does not replace professional medical consultation, diagnosis, or treatment.

    • Always seek advice from a qualified healthcare professional regarding any medical condition.

    • In case of a medical emergency, contact emergency services immediately.

    3. Appointments & Online Services

    • Appointment booking through the website is subject to availability.

    • Appointment confirmations may be sent via email, SMS, or phone call.

    • The hospital reserves the right to reschedule or cancel appointments if required.

    4. User Responsibilities

    By using this website, you agree:

    • To provide accurate and complete information

    • Not to misuse the website or attempt unauthorized access

    • Not to upload false, harmful, or misleading information

    5. Payments & Billing

    • Online payments, if applicable, are processed through secure third-party payment gateways.

    • The hospital is not responsible for payment gateway errors or transaction failures.

    • Refunds, if applicable, will be processed as per the hospital’s refund policy.

    6. Intellectual Property

    All content on this website, including text, images, logos, graphics, and software, is the property of  Shanmuga Hospital Limited and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

    7. Privacy

    Your use of the website is also governed by our Privacy Policy, which explains how we collect and protect your personal and medical data.

    8. Third-Party Links

    This website may contain links to third-party websites. Shanmuga Hospital Limited is not responsible for the content, services, or privacy practices of those external websites.

    9. Limitation of Liability

    • The hospital shall not be liable for any direct, indirect, or incidental damages arising from the use of this website.

    • We do not guarantee uninterrupted or error-free access to the website.

    10. Termination of Access

    We reserve the right to suspend or terminate access to the website at any time, without notice, for violations of these Terms & Conditions.

    11. Changes to Terms

    We may update these Terms & Conditions at any time. Continued use of the website after updates constitutes acceptance of the revised terms.

    12. Governing Law

    These Terms & Conditions shall be governed by and interpreted in accordance with the laws of INDIA.

    13. Contact Information

    For questions regarding these Terms & Conditions, please contact:
     

    Terms & Conditions for Dr's Second Opinion:

    1. I understand that this is a virtual consultation and no physical examination will be performed. I acknowledge and accept the limitations of teleconsultation.

    2. I understand that teleconsultation does not replace an in-person medical examination, and the doctor may recommend a physical consultation or further medical tests if required.

    3. I understand that this service is not intended for medical emergencies. In case of an emergency, I will seek immediate medical attention at the nearest hospital or emergency facility.

    4. I confirm that the information provided by me is accurate and complete, and I consent to sharing my medical information with the doctor for the purpose of consultation.

    5. I agree to the above terms and consent to proceed with the teleconsultation.

    Note: All patient personal and medical information shared with Shanmuga Hospital will be kept strictly confidential and will not be disclosed or shared with unauthorized persons or third parties, except where required by law or with the patient’s consent.