Privacy Policy

    Last updated: 14/04/2026

    Welcome to Shanmuga360. By accessing or using our website https://shanmuga360.com, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use this website.

    1. Use of Website

    This website is intended to provide general information about our hospital, services, doctors, and facilities. The content is for informational purposes only and should not be considered medical advice.

    2. Medical Disclaimer

    • Information provided on this website does not replace professional medical consultation, diagnosis, or treatment.

    • Always seek advice from a qualified healthcare professional regarding any medical condition.

    • In case of a medical emergency, contact emergency services immediately.

    3. Appointments & Online Services

    • Appointment booking through the website is subject to availability.

    • Appointment confirmations may be sent via email, SMS, or phone call.

    • The hospital reserves the right to reschedule or cancel appointments if required.

    4. User Responsibilities

    By using this website, you agree:

    • To provide accurate and complete information

    • Not to misuse the website or attempt unauthorized access

    • Not to upload false, harmful, or misleading information

    5. Payments & Billing

    • Online payments, if applicable, are processed through secure third-party payment gateways.

    • The hospital is not responsible for payment gateway errors or transaction failures.

    • Refunds, if applicable, will be processed as per the hospital’s refund policy.

    6. Intellectual Property

    All content on this website, including text, images, logos, graphics, and software, is the property of  Shanmuga Hospital Limited and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

    7. Privacy

    Your use of the website is also governed by our Privacy Policy, which explains how we collect and protect your personal and medical data.

    8. Third-Party Links

    This website may contain links to third-party websites. Shanmuga Hospital Limited is not responsible for the content, services, or privacy practices of those external websites.

    9. Limitation of Liability

    • The hospital shall not be liable for any direct, indirect, or incidental damages arising from the use of this website.

    • We do not guarantee uninterrupted or error-free access to the website.

    10. Termination of Access

    We reserve the right to suspend or terminate access to the website at any time, without notice, for violations of these Terms & Conditions.

    11. Changes to Terms

    We may update these Terms & Conditions at any time. Continued use of the website after updates constitutes acceptance of the revised terms.

    12. Governing Law

    These Terms & Conditions shall be governed by and interpreted in accordance with the laws of INDIA.

    13.Data Retention

    We retain personal information only for as long as necessary to provide our services, comply with applicable legal obligations, resolve disputes, and enforce our agreements.
    Patient records, attendance records, assessments, and other healthcare-related information are retained while the user's account or associated healthcare organization remains active, or for the period required by applicable laws and organizational policies.
    If a user or organization requests deletion of personal information, we will process the request in accordance with applicable laws and our operational requirements. Certain information may be retained where required by law or for legitimate business purposes.
    When personal information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with our data retention procedures.
     


    14. Contact Information

    For questions regarding these Terms & Conditions, please contact:
     

    • 51/24, Sarada College Rd, LRN Colony, Chinna Pudur, Salem, Tamil Nadu 636007
    • 8754033833

    info@shanmugahospital.com
     

    15. Location Information

    Location Information

    Our Driver App collects and processes your device's precise and approximate location to provide transportation, delivery, or other driver-related services.

    We collect your location for the following purposes:

     

    • Displaying your current location on the map.
    • Providing turn-by-turn navigation and route guidance.
    • Matching drivers with assigned jobs, deliveries, or service requests.
    • Sharing the driver's live location with customers or dispatchers during an active trip or delivery.
    • Calculating trip distance, duration, and route information.
    • Improving dispatch efficiency, fraud prevention, and service quality.

    • The app collects location data while the app is in use. If you grant background location permission, the app may also collect location information while running in the background to support active trips, navigation, live tracking, and delivery or ride status updates.

      Location data is collected only after you grant the required permissions. You can manage or revoke location permissions at any time through your device settings, although doing so may limit certain app features.

      We do not sell your location information. We may share location data only with customers, dispatchers, or trusted service providers as necessary to provide the requested services and operate the platform.